Case study // Transform Communication

RBS case study

APEX (Achieving Personal Excellence) – A global solution for 4,500 staff at all levels in the Investment Bank.

A behavioural change solution to get all staff thinking and acting differently in the way they communicate, manage time, run meetings, influence others virtually and cross culturally. This solution is still live and currently being rolled out in India. Transform Performance International designed and facilitated this solution.

Case Studies

Vignette
NicolaH

Cisco Case Study

One recent Cisco programme, among many, enabled sales professionals to gain a deep understanding of the issues facing senior executive customers. The workshop element involved live interactions with actual C-level buyers, having account / call plans critiqued, and customer / peer coaching. This all culminated in the preparation and execution of succinct executive-level value conversations.

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Vignette
NicolaH

Aon case study

In the context of a highly competitive market we helped Aon assess their current capability as a platform to deliver distinctive client experiences. We facilitated executive thought-leadership sessions and ran workshops on ‘Customer Engagement Mastery’, as well as coaching at the executive level.

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