GfK needed a global partner to help transform their sales teams from selling transactional services for lower management to selling strategic business services to director and c-suite individuals aligned to business objectives. We built internal and external benchmarks of capability as well as understanding the mindsets held through psychometric instruments. We created a roadmap for transformation and executed this globally using workouts, events, coaching and vitamin pills.
Colt operate in a highly competitive and disruptive market where marginal customer experiences make large revenue differences. We partnered with their leadership team to define high performance competencies and we benchmarked their mindsets and beliefs. Through a data analytics method we were able to identify the learning priorities by applying a weighted algorithm. We built and are deploying a bespoke programme for the leaders focusing on emotional intelligence, coaching and how to unlock performance in their teams.
We designed, built, and facilitated a blended solution for the Corporate Card teams across Europe. This included tailored competency frameworks, online assessments, playbooks, events, workshops, vitamin pills, 1-2-1 coaching, action learning sets. The objective was to engage at a more intimate level and move towards Trusted Adviser status. Our audiences ranged from customer facing to leaders of leaders
APEX (Achieving Personal Excellence) – A global solution for 4,500 staff at all levels in the Investment Bank – a behavioural change solution to get all staff thinking and acting differently in the way they communicate, manage time, run meetings, influence others virtually and cross culturally. This solution is still live and currently being rolled out in India. Transform Performance International designed and facilitated this solution.
In the context of a highly competitive market, we helped Aon to assess their current capability as a platform to deliver distinctive client experiences. We have facilitated executive though-leadership sessions, run workshops on ‘Customer Engagement Mastery’ as well as coaching at the executive level.
The Aviva ‘Winning Team’ programme focuses on building high performing leadership teams that operate with commitment to a common goal, unity of purpose, high levels of motivation, strong healthy business relationships and first-class communication.
iLead – A global solution as part of a wider ‘Leadership Programme’ that addresses ‘how’ leaders enhance their authentic leadership capabilities to maximise their potential. The solution delivers learning and motivation to embrace core skills including how to inspire, create impact, and energise their people.
Trusted Adviser – A change programme for Relationship Managers to get corporate customers to see them in a different light – thought-leading, challenging, creative, brave, inspirational, trustworthy etc. This programme includes workshops, one 2 one coaching and momentum builder conference calls.
Maersk – The largest shipping company in the world – Designed, built, and facilitated a global sales transformation solution. This included the design and build of a: sales playbook, capability framework, online capability survey, series of tailored workshops that focused on ‘customer-centric value-based selling’.
iLead – A global solution as part of a wider ‘Leadership Programme’ that addresses ‘how’ leaders enhance their authentic leadership capabilities to maximise their potential. The solution delivers learning and motivation to embrace core skills including how to inspire, create impact, and energise their people.
The Executive Connection Programme enabled sales professionals to gain a deep understanding of the issues facing senior executive customers. The workshop element involved live interactions with actual C level buyers, having account / call plans critiqued, and customer / peer coaching culminating in the preparation and execution of succinct executive level value conversations.
Sales Conference delivery of Coaching Modules to Sales Leaders and Managers, aiming to revitalise their coaching of salespeople to achieve higher sales levels by addressing attitudes, mindsets, and beliefs. Sales Managers were provided with a practical coaching toolkit to enable them to coach effectively and consistently to their salespeople’s different operating styles.
Coaching for Breakthrough Performance was designed and delivered as an advanced coaching development programme for managers across the business to accelerate high performance within their direct report population. The blended solution included two workshops, 6 weeks apart, individual work between sessions, momentum builders for further content and review of successes/challenges.
The Leadership Transition Programme was designed and delivered for preparing those progressing through several Leadership Pipeline levels. Addressing core leadership and management essentials, this was closely linked to capability and behaviour frameworks. It was a blended solution delivered in face-to-face modules and supported by individual coaching.
Transform Performance International has delivered programmes for 5 divisions of this company, the world’s largest shipping group. This started and continues with working with the most senior leaders to communicate new strategies and Group-wide behaviours and has spread to many programmes with specific management teams on essential skill and process changes across the globe.
Dow Chemical – The largest chemical company in the world – Designed, built, and facilitated an EMEA wide solution for Sales and Regional Management executives. The content was delivered through a ‘kick-off’ conference, workshops videos, coaching and remote ‘Momentum Builder’ conference calls.